We serve all of your investigation and education needs.

Whether you seek expertise in aviation systems, healthcare, or EMS/fire-ground operations, our organization in that we have front-line operator experience in all of these domains and others coupled with the academic background necessary to support your group. Let us help you to operate safely by protecting you, your employees and your entire organization with our proactive, individually tailored human factors solutions.

We have provided human factors expertise to organizations such as the Air Line Pilots Association, NASA, FAA, San Jose State University, numerous domestic and international airlines, The Ohio State University and CNN to name a few.

What We Offer

We offer our services for both large and small projects for organizations of any size. What we do not do is offer a pre-packaged program for sale. Every situation is different, every investigation is unique and every academic or operational endeavor requires a focus on the problems on hand and not a feel-good program to make your organization feel safer.

We understand and firmly believe that error counting, time since last event and other metrics commonly employed in many industries are just that. Feel good programs that do not actually try to understand the complexities of our social-technical systems. Classification and error categorization are no longer helpful in understand the emergent properties of these systems.

No single act causes safety and no single act causes a catastrophe. Spending your safety department time chasing these numbers and fitting sharp-end employee actions into neat categories will not reveal your true margin of safety.